Frustrations and Delays
ON1 Photo RAW 2022 I had been looking forward to the December 20th update to ON1 Photo RAW 2022. Improvements and fixes were promised, including tweaking of the sky replacement tool. ON1 Photo RAW has been my primary start-to-finish raw file converter and editor for over a year now. However, several weeks ago Photo RAW began to crash on my 2017 iMac. ON1 support provided me with instructions for the time-consuming uninstall-and-reinstall process to get it working again. However, they could not replicate my crashes with the sample files and logs I sent them. Support indicated because ON1 is a small company, they could not spend more time trying to solve my problem. What I discovered was the digital asset manager I had been using -- Photo Supreme -- altered the Firmware cell in the EXIF data to read "Photo Supreme..." in JPG and TIF images. When ON1 encounters one of these JPG images, it shuts down. Using the Batch processor in ACDSee Photo Studio for Mac 8, I have been able to...